The overwhelming negative response should be an easy tell of what choices the staff left themselves with. Right now they seem to be headed down a long and painful death if they choose to take the easy way with gachas rather than trying to find better and more fair ways of premium item aquisition.
If you want changes to the premium status and aquisition of rotating cash shop items, i cannot stress it enough, Do Not Buy Turnips Or Give Snail Games Money. Not supporting the site monetarily can help push decisions like this. Personally i dont have any heavy attachment to the site that i do many other games and thus i will not have the same enthusiasm to spend money here. If you are uncomfortable at all spending money, please dont feel obligated at all just because of things others might say. You are not less of a fan or supporter for not spending money on something you do not want.