i bought both the beta support bundles, launch support bundles, and the charity pet. i had not yet bought premium, but i had planned on it. in light of this information i will not, however.
you are going to be actively losing money over this, and not just from the refunds.
i genuinely don’t understand why you’re just giving out refunds instead of providing the free spin/item as people expected when giving out so many refunds and condemning yourselves to receive way less premium purchases in the future is going to hurt you a lot more in the long run.