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Reporting Comment #304959 on Autumn Premium Shop Test & Other News! by Norbiester (#69)

Are the staff planning on addressing any of these concerns or are you just going to stick your head in the ground and hope that users drop the issue? The gacha playstyle of the game has got to be the most consistent complaint about the site and has been around since the beginning of beta (even earlier from what I've heard) and you either ignore us or deflect our questions.

Swallow your pride and actually talk to your userbase, not just in the discord either. Make public statements on the actual website instead of just giving vague answers that are hidden away in a discord chat that not everyone is a part of. Even just a comment saying that the team is taking our concerns into consideration or that you need some time to think of alternatives. ANYTHING is better than the radio silence we're getting right now.

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